Who We Are
Wellness for ALL is the overarching goal of The Daily Planet Health Center. As a federally qualified health center (FQHC) providing affordable, patient-centered quality healthcare to a financially at-risk and medically underserved population is the societal need we are meeting. The Daily Planet envisions a community where all its citizens are empowered to live healthy, enriched, and stable lives. To that end, we address the holistic wellness of those at risk by providing accessible, comprehensive, and integrated quality health services to the citizens of Central Virginia. In 2015 The Daily Planet Health Center served over 6,000 unduplicated patients for nearly 34,000 patient visits.
Over the past 45 years, The Daily Planet has provided health and human services to an at-risk population including Greater Richmond’s homeless individuals. Today the health center offers health services in four clinical areas: primary care, behavioral health, oral and vision care to all patients regardless of their ability to pay and on a sliding fee scale.
Our population demographics have changed over time and the organization has been a leader in the community in identifying trends and needs, best practices, and innovations to best meet the needs of those we serve. In an effort to lead in the community as a safety net provider, we incorporated the National Committee on Quality Assurance (NCQA) standards of care and in February 2014 The Daily Planet was recognized as a Level III Patient-Centered Medical Home (PCMH) practice. In keeping with the NCQA best practice of patient-centered care, The Daily Planet has established integrated healthcare teams. The teams consist of members from each of the clinical areas previously mentioned and incorporate additional support from case management, pharmacists’ services, nutrition counseling and health education.
Who We Serve
This table provides a profile of patients served by The Daily Planet during 2015 by age and gender, race, income, chronic condition, and payer status. (Click the down arrows to view details within each category.)
As a FQHC, The Daily Planet has specific and various clinical measures we must track. Among those measures are hypertension, diabetes, heart disease, obesity, asthma, tobacco use and cessation, and clinical depression. We are required to follow federal guidelines for quality outcomes as well as financial measures. While serving a subpopulation of those who are at risk of, or experiencing homelessness, can be difficult to provide continuous and follow up care as this population is often transient and difficult to track outcomes, The Daily Planet has been awarded Special Populations Service Recognition by the U.S. Department of Health and Human Services Health Resources and Services Administration HRSA for the quality of care we provide to this vulnerable population.
Patient Centered Medical Home Collaborative members regularly collect data on a set of quality measures. Clinics not only review their performance compared to other clinics in the PCMH Collaborative and compare their quality performance to external standards. This practice is commonly called “benchmarking.” For this project, the best available benchmarks are for Medicaid health plans nationally.